WELCOME TO SELTAEB MUSIC
Seltaeb Music is a Sydney based importer and direct seller of quality musical products. Our brands include our own AXIOM range of quality, budget musical instruments and PIGNOSE amplifiers
We are an online only business without the huge overheads of a retail store so we can pass those savings directly on to you, our customer. From our state of the art warehouse in Sydney we ship around Australia daily as well as to our overseas customers. We pride ourselves on our exceptional customer service, both before and after the sale and we look forward to helping you along your musical journey soon!
Oh…and if you’re wondering about the name…it’s BEATLES backwards!
We ship your instrument safely and securely with AUSTRALIA POST ePARCEL COURIERS Every instrument is carefully packed to avoid damage in transit. Full insurance and tracking is included. A tracking number will be sent to you on despatch to enable you to track your delivery right to your door. Our freight rates are usually below $10 to most areas.
If you require your item more quickly you can specify EXPRESS POST which should be overnight delivery to capital cities and a shortened delivery time to other areas. Express Post costs a little more but ensures your item arrives more quickly
14 DAY MONEY BACK GUARANTEE
We’re sure you’ll be delighted with your new Seltaeb product! But if, for any reason, you are less than satisfied you may return the item to us within 14 days of the date of your order for a full refund. Of course, there are a few conditions we need to ask you to observe
- Item must be in new, resaleable condition with no marks or damage
- Item must be returned in the original packaging
- All accessories and manuals must be included
- Return Freight is to be paid for by the customer
- Item must be well packed to avoid damage in transit. Any damage incurred will be deducted from the refund
To initiate a return click here to complete our Return Request Form
2 YEAR WARRANTY
All our products are made to a very high standard and carefully checked prior to shipping.However, sometimes faults may develop and for this reason we offer a 2 Year Manufacturing Defect Warranty on all our products.
Our Warranty covers any fault which can be traced to a fault in the manufacture of the product. The warranty does not cover faults arising from normal wear and tear, misuse or accidental damage. There are some specific exclusions to our Warranty.
- If a fault develops within 90 days from date of purchase return freight will be paid by Seltaeb Music
- If a fault develops after 90 days but within 24 months the freight to Seltaeb Music is payable by the customer. Seltaeb Music will cover the cost of freight back to the customer.
- Items returned to us for warranty repair will be either repaired or replaced at our discretion.
- Warranty extends only to the original purchaser. Proof of purchase is required.
To initiate a Warranty Claim click here to complete our Return Request Form
Seltaeb Music was established in 1997 by music industry veteran David Hines. David has over 35 years experience in the music products industry in Australia and New Zealand. From his origins in the retail side of musical instruments Australia in the early 1980’s David rose to become National Sales Manager for Australis Music Group, one of Australia’s largest importers. In 1987 he established Australis Music (NZ) which rapidly became the most successful importer/wholesaler in New Zealand.
Musical instruments in Australia are often much more expensive than in other overseas markets, due to the extra costs applied by wholesale companies who sell to retailers. At Seltaeb Music we import our own exclusive brands and sell direct to the end consumer. This means our prices are well below what you will pay for similar items in retails stores. Seltaeb Music does not operate a physical store – we sell online only. In this way we keep the prices low, matching or lower than what you would pay from overseas. Our premier range of products, AXIOM, covers a wide range of musical products all aimed at the beginner or first time player. We are also the Australian agents for the famous PIGNOSE amplifiers..
We are always actively seeking new exciting product lines to offer our customers and we welcome enquiries from manufacturers who wish to enter the musical instruments Australia market via our innovative direct to consumer business model